Geckoboard incident

Investigating issues with password resets

Notice Resolved View vendor source →

Geckoboard experienced a notice incident on February 23, 2026, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2026, 09:13 AM UTC
Resolved
Feb 23, 2026, 10:41 AM UTC
Duration
1h 27m
Detected by Pingoru
Feb 23, 2026, 09:13 AM UTC

Update timeline

  1. investigating Feb 23, 2026, 09:13 AM UTC

    We are currently investigating issues with password resets. We'll provide updates as we learn more.

  2. identified Feb 23, 2026, 09:29 AM UTC

    We have identified the root cause of the password reset issue and are currently working on a solution.

  3. resolved Feb 23, 2026, 10:41 AM UTC

    This issue affecting password resets is now resolved. If you still experience any difficulties, please get in touch with our support team at [email protected].