- Detected by Pingoru
- May 14, 2026, 11:55 AM UTC
- Resolved
- May 14, 2026, 12:57 PM UTC
- Duration
- 1h 1m
Affected: Web Application
Timeline · 4 updates
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investigating May 14, 2026, 11:55 AM UTC
We are currently investigating potential issues with widgets not refreshing. We'll provide updates as we learn more.
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identified May 14, 2026, 12:39 PM UTC
We have identified the root cause for the issue that is currently preventing widgets from refreshing and are currently working on its fix. More info to follow.
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monitoring May 14, 2026, 12:52 PM UTC
We've released an update to resolve the issues with widgets not refreshing. We'll continue monitoring the situation and update you shortly
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resolved May 14, 2026, 12:57 PM UTC
Service incident related to widgets not refreshing is now resolved. Please contact us at [email protected] if you experience any further issues.
Read the full incident report →
- Detected by Pingoru
- May 06, 2026, 07:49 AM UTC
- Resolved
- May 06, 2026, 08:03 AM UTC
- Duration
- 13m
Affected: Web Application
Timeline · 1 update
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identified May 06, 2026, 07:49 AM UTC
We have identified that the issue with Klaviyo connections was caused by a Klaviyo outage https://status.klaviyo.com/.
Read the full incident report →
- Detected by Pingoru
- May 06, 2026, 07:47 AM UTC
- Resolved
- May 06, 2026, 11:06 AM UTC
- Duration
- 3h 18m
Timeline · 4 updates
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investigating May 06, 2026, 07:47 AM UTC
Due to Klaviyo's outage, the widgets are no longer working. We are currently investigating this issue, and we'll provide updates as we learn more.
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identified May 06, 2026, 07:56 AM UTC
We have identified the root cause and are currently working on a fix.
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monitoring May 06, 2026, 08:30 AM UTC
We've released an update, and everything should be working as expected again. We'll continue monitoring the situation.
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resolved May 06, 2026, 11:06 AM UTC
Service incident related to the Klaviyo integration is now resolved. Please contact us at [email protected] if you experience any further issues.
Read the full incident report →
- Detected by Pingoru
- Apr 30, 2026, 01:43 PM UTC
- Resolved
- Apr 30, 2026, 02:09 PM UTC
- Duration
- 25m
Affected: Web Application
Timeline · 2 updates
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identified Apr 30, 2026, 01:43 PM UTC
We have identified the root cause of the issue affecting HubSpot, Aircall and Pipedrive refresh times
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resolved Apr 30, 2026, 02:09 PM UTC
Service incident affecting HubSpot, Aircall and Pipedrive refresh times is now resolved. Please contact us at [email protected] if you experience any further issues.
Read the full incident report →
- Detected by Pingoru
- Apr 14, 2026, 09:44 AM UTC
- Resolved
- Apr 14, 2026, 02:19 PM UTC
- Duration
- 4h 34m
Affected: Web ApplicationPush API
Timeline · 3 updates
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identified Apr 14, 2026, 09:44 AM UTC
We're aware of an issue which may be causing some users to be unable to load the Geckoboard app or post to their Datasets endpoints. We've identified the cause and are working on a fix.
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identified Apr 14, 2026, 11:24 AM UTC
Our engineers have isolated the cause and we're working on ensuring that the issue does not recur. We'll update you once the issue is fully resolved.
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resolved Apr 14, 2026, 02:19 PM UTC
We've successfully resolved the underlying issue. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Mar 24, 2026, 07:12 PM UTC
- Resolved
- Mar 24, 2026, 08:58 PM UTC
- Duration
- 1h 46m
Affected: Web Application
Timeline · 2 updates
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investigating Mar 24, 2026, 07:12 PM UTC
We are experiencing an issue that may prevent connecting with MS Teams, as well as degraded performance with snapshots/notifications posting to MS Teams channels. We are currently investigating and awaiting further information from Microsoft on the scope of the issue. We will provide further details as they are available.
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resolved Mar 24, 2026, 08:58 PM UTC
The issue impacting MS Teams has been resolved. New connections and snapshots are working again as expected. Please reach out to our team at [email protected] if you have any further trouble with your MS Teams connections.
Read the full incident report →
- Detected by Pingoru
- Mar 17, 2026, 02:23 PM UTC
- Resolved
- Mar 17, 2026, 02:55 PM UTC
- Duration
- 31m
Timeline · 3 updates
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investigating Mar 17, 2026, 02:23 PM UTC
We are currently investigating an issue preventing users from creating new Slack connections. We'll provide updates as we learn more.
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monitoring Mar 17, 2026, 02:34 PM UTC
We've released an update to resolve the issues with Slack connections and are continuing to monitor the situation. We will provide further updates as they are available.
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resolved Mar 17, 2026, 02:55 PM UTC
The incident involving Slack connections has now been resolved. Thank you for your patience. Please contact us at [email protected] if you need any further assistance.
Read the full incident report →
- Detected by Pingoru
- Mar 10, 2026, 04:13 PM UTC
- Resolved
- Mar 10, 2026, 04:46 PM UTC
- Duration
- 32m
Affected: Web Application
Timeline · 3 updates
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investigating Mar 10, 2026, 04:13 PM UTC
We are currently investigating an issue causing some dashboard widgets to fail to load over TV connections. We have identified the cause and are currently working to resolve it. We'll provide another update soon.
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monitoring Mar 10, 2026, 04:23 PM UTC
A fix has been implemented for widgets failing to load on TV screens, and we are monitoring the results. We will provide further updates as they are available.
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resolved Mar 10, 2026, 04:46 PM UTC
The incident involving some widgets failing to load on TV screens has now been resolved. Thank you for your patience. Please contact us at [email protected] if you need any further assistance.
Read the full incident report →
- Detected by Pingoru
- Mar 02, 2026, 10:42 AM UTC
- Resolved
- Mar 02, 2026, 11:33 AM UTC
- Duration
- 51m
Timeline · 3 updates
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investigating Mar 02, 2026, 10:42 AM UTC
We’re currently investigating an issue affecting users attempting to create new Aircall integrations. Existing Aircall connections remain unaffected at this time.
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monitoring Mar 02, 2026, 10:57 AM UTC
The fix is out! All connections, including newly created ones, are functioning as expected. Please get in touch if you still notice any issues.
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resolved Mar 02, 2026, 11:33 AM UTC
The issue affecting the creation of new Aircall integrations has been fully resolved. All services are operating normally. Please contact us at [email protected] if you experience any further issues.
Read the full incident report →
- Detected by Pingoru
- Feb 23, 2026, 09:18 AM UTC
- Resolved
- Feb 23, 2026, 03:34 PM UTC
- Duration
- 6h 16m
Timeline · 3 updates
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investigating Feb 23, 2026, 09:18 AM UTC
We are currently investigating issues with the Airtable integration. We'll provide updates as we learn more.
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identified Feb 23, 2026, 10:56 AM UTC
We have identified that the issue with Airtable connections was caused by an Airtable outage on Friday (Feb 21, 2026). The outage affected the tokens we use to fetch Airtable data, rendering them invalid. To resolve this issue, affected customers need to reconnect their connections from https://app.geckoboard.com/admin/connections. We will also reach out to any affected customers separately via email. For any further questions, please feel free to contact our support team at [email protected].
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resolved Feb 23, 2026, 03:34 PM UTC
We have sent reconnection emails to all affected customers, and you can also reconnect in the app from https://app.geckoboard.com/admin/connections. Thank you for your patience. Please contact us at [email protected] if you experience any further issues or have questions.
Read the full incident report →
- Detected by Pingoru
- Feb 23, 2026, 09:13 AM UTC
- Resolved
- Feb 23, 2026, 10:41 AM UTC
- Duration
- 1h 27m
Timeline · 3 updates
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investigating Feb 23, 2026, 09:13 AM UTC
We are currently investigating issues with password resets. We'll provide updates as we learn more.
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identified Feb 23, 2026, 09:29 AM UTC
We have identified the root cause of the password reset issue and are currently working on a solution.
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resolved Feb 23, 2026, 10:41 AM UTC
This issue affecting password resets is now resolved. If you still experience any difficulties, please get in touch with our support team at [email protected].
Read the full incident report →
- Detected by Pingoru
- Feb 12, 2026, 05:06 PM UTC
- Resolved
- Feb 12, 2026, 05:32 PM UTC
- Duration
- 25m
Timeline · 3 updates
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identified Feb 12, 2026, 05:06 PM UTC
We are currently investigating an issue preventing users from logging into Geckoboard. We have identified the cause and are currently working to resolve it. We'll provide another update soon.
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monitoring Feb 12, 2026, 05:19 PM UTC
We’ve released an update that resolves the login issues with Geckoboard. We’ll continue monitoring, but please reach out to [email protected] if you need any help.
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resolved Feb 12, 2026, 05:32 PM UTC
The incident related to login issues is now resolved. Thank you for your patience. Please contact us at [email protected] if you need any further assistance.
Read the full incident report →
- Detected by Pingoru
- Feb 12, 2026, 09:44 AM UTC
- Resolved
- Feb 12, 2026, 12:05 PM UTC
- Duration
- 2h 20m
Timeline · 4 updates
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investigating Feb 12, 2026, 09:44 AM UTC
We are currently investigating issues with the Airtable integration. We'll provide updates as we learn more.
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identified Feb 12, 2026, 10:22 AM UTC
Some customers may be experiencing issues with their Airtable connections. We’ve identified that the issue appears to be related to Airtable’s API and have contacted their team for support. We’re monitoring the situation and will share updates as we learn more.
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monitoring Feb 12, 2026, 11:41 AM UTC
We’ve released an update to resolve the issue with Airtable connections, and your dashboards should now be working smoothly. We’ll continue monitoring, but feel free to reach out if you notice any further issues.
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resolved Feb 12, 2026, 12:05 PM UTC
The issue with Airtable connections has been resolved. We’ve been monitoring closely, and all systems remain stable. If you experience any further issues, please don’t hesitate to reach out.
Read the full incident report →
Critical November 7, 2025 - Detected by Pingoru
- Nov 07, 2025, 05:21 PM UTC
- Resolved
- Nov 07, 2025, 08:33 PM UTC
- Duration
- 3h 12m
Affected: Web Application
Timeline · 3 updates
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investigating Nov 07, 2025, 05:21 PM UTC
We are currently investigating an issue that is preventing the app from loading for some users. We will provide further updates as more information becomes available.
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monitoring Nov 07, 2025, 05:33 PM UTC
A fix has been implemented, and the application is now reloading as expected. We are continuing to monitor the results and will provide further updates shortly.
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resolved Nov 07, 2025, 08:33 PM UTC
We have resolved the issue that was preventing the app from loading for some users. If you are experiencing any additional issues, please reach out to our Support team at [email protected].
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 07:20 AM UTC
- Resolved
- Oct 20, 2025, 12:03 PM UTC
- Duration
- 4h 43m
Affected: Web ApplicationSupport team chat toolSupport team message delivery
Timeline · 3 updates
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identified Oct 20, 2025, 09:48 AM UTC
We’re currently impacted by a major outage affecting our cloud provider, which is disrupting parts of our platform, customer support channels, and other parts of the internet. We'll keep you updated.
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monitoring Oct 20, 2025, 10:01 AM UTC
Services are gradually coming back online following the earlier outage affecting our cloud provider. We’re closely monitoring everything as systems recover. If you’re still experiencing any issues, please feel free to email us at [email protected]
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resolved Oct 20, 2025, 12:03 PM UTC
The earlier outage affecting our cloud provider should be fully resolved, and all systems are back to normal. We're sorry for the disruption to your day. We’ll continue monitoring closely, but if you notice anything unusual, please don't hesitate to get in touch.
Read the full incident report →
- Detected by Pingoru
- Oct 03, 2025, 10:45 AM UTC
- Resolved
- Oct 03, 2025, 11:25 AM UTC
- Duration
- 39m
Timeline · 2 updates
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identified Oct 03, 2025, 10:45 AM UTC
We have identified that the TLS certificate sent by the (ProfitWell) application has expired, which is affecting our integration. We’ll report and work with our partner to resolve the issue as quickly as possible. We’ll keep you updated on progress.
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resolved Oct 03, 2025, 11:25 AM UTC
This issue has now been resolved. The expired TLS certificate on the ProfitWell side has been updated, and our integration is functioning normally again. Please don’t hesitate to reach out if you still notice issues.
Read the full incident report →
- Detected by Pingoru
- Sep 16, 2025, 08:24 PM UTC
- Resolved
- Sep 17, 2025, 06:16 AM UTC
- Duration
- 9h 51m
Affected: Web Application
Timeline · 4 updates
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investigating Sep 16, 2025, 08:24 PM UTC
We are currently investigating Aircall widgets not receiving any updates at the moment. We'll provide updates as we learn more.
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identified Sep 16, 2025, 10:40 PM UTC
We have mitigated the issue, and existing Aircall widgets are updating again as expected. However, new Aircall connections made in Geckoboard may experience delays and issues with widget updates. We will continue to post updates as more information becomes available.
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identified Sep 17, 2025, 05:27 AM UTC
We are continuing to work on a fix for this issue.
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resolved Sep 17, 2025, 06:16 AM UTC
The issue affecting Aircall widgets has now been fully resolved. Please get in touch with us at [email protected] if you experience any further issues.
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2025, 03:39 PM UTC
- Resolved
- Sep 04, 2025, 02:07 PM UTC
- Duration
- 2d 22h
Timeline · 2 updates
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identified Sep 01, 2025, 03:39 PM UTC
We have identified an issue affecting email snapshot deliverability, where some dashboard snapshots are not successfully delivered. We are working with our provider to resolve the issue and will post updates until it's all sorted out.
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resolved Sep 04, 2025, 02:07 PM UTC
The service incident affecting email snapshot deliverability is now resolved. Thank you for being so patient. Please get in touch with us at [email protected] if you experience any further issues.
Read the full incident report →
- Detected by Pingoru
- Aug 26, 2025, 10:07 AM UTC
- Resolved
- Aug 27, 2025, 09:08 AM UTC
- Duration
- 23h
Timeline · 2 updates
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investigating Aug 26, 2025, 10:07 AM UTC
We’re currently investigating an issue affecting Jira Cloud widgets. Our team is working on a fix and we’ll share updates as soon as possible.
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resolved Aug 27, 2025, 09:08 AM UTC
The issue affecting Jira Cloud widgets is now resolved. Thank you for your patience. If you experience any further issues, please reach out to our Customer Success team at [email protected], and we'll be happy to help further.
Read the full incident report →
- Detected by Pingoru
- Aug 13, 2025, 04:10 PM UTC
- Resolved
- Aug 13, 2025, 07:04 PM UTC
- Duration
- 2h 54m
Timeline · 2 updates
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investigating Aug 13, 2025, 04:10 PM UTC
We’re currently investigating an issue preventing the creation of new connections to the Close data source. We’ll share updates as soon as we have more information.
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resolved Aug 13, 2025, 07:04 PM UTC
We have identified the issue preventing new Close data source connections and deployed a fix. New connections are now authenticating properly. If you continue to have trouble, please reach out to our Customer Success team at [email protected], and we'll be happy to help further.
Read the full incident report →
- Detected by Pingoru
- Aug 05, 2025, 04:06 PM UTC
- Resolved
- Aug 05, 2025, 05:24 PM UTC
- Duration
- 1h 17m
Affected: Web Application
Timeline · 3 updates
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investigating Aug 05, 2025, 04:06 PM UTC
We are investigating an issue with delayed widget updates and will provide updates as we learn more.
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monitoring Aug 05, 2025, 04:09 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 05, 2025, 05:24 PM UTC
Widgets are now updating as expected. Please email us at [email protected], or contact us within the App, if you experience any trouble with your widgets. Thank you for your patience!
Read the full incident report →
- Detected by Pingoru
- Jul 18, 2025, 03:43 PM UTC
- Resolved
- Jul 18, 2025, 07:20 PM UTC
- Duration
- 3h 36m
Affected: Web Application
Timeline · 3 updates
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identified Jul 18, 2025, 03:43 PM UTC
We have identified that there is a partial outage affecting Google Authentication and services powered by Google Cloud. Some Google connections may be impacted while Google works to restore service. We will provide further updates as we learn more about the issue.
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monitoring Jul 18, 2025, 06:08 PM UTC
Google has indicated that they've fixed the issue affecting authentication to their services, and we are seeing connections in Geckoboard coming back online. We will continue to monitor the behavior and provide further updates.
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resolved Jul 18, 2025, 07:20 PM UTC
Google has resolved the issue affecting authentication through Google Services. If you have any trouble with your dashboards or widget refresh rates, please get in touch with our team directly at [email protected], and we will help further. Thank you for your patience and understanding.
Read the full incident report →
- Detected by Pingoru
- Jul 15, 2025, 10:41 AM UTC
- Resolved
- Jul 15, 2025, 10:53 AM UTC
- Duration
- 12m
Timeline · 2 updates
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investigating Jul 15, 2025, 10:41 AM UTC
We are currently investigating issues with the sign-up page that is preventing users from starting a trial. We'll provide updates as we learn more.
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resolved Jul 15, 2025, 10:53 AM UTC
The service incident related to the sign-up page is now resolved. Thank you for your patience. Please get in touch with us at [email protected] if you experience any further issues.
Read the full incident report →
- Detected by Pingoru
- Jun 17, 2025, 08:26 PM UTC
- Resolved
- Jun 17, 2025, 09:37 PM UTC
- Duration
- 1h 11m
Affected: Web Application
Timeline · 4 updates
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investigating Jun 17, 2025, 08:26 PM UTC
We are currently investigating issues with widgets failing to load. We'll provide updates as we learn more.
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identified Jun 17, 2025, 09:09 PM UTC
We have identified the issue affecting widgets that are failing to load, and we are in the process of applying a solution. We will continue to post updates here as they are available.
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monitoring Jun 17, 2025, 09:16 PM UTC
A fix has been implemented for widgets that were failing to load. We are monitoring the behavior, and dashboards will be back online shortly.
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resolved Jun 17, 2025, 09:37 PM UTC
Most dashboards and widgets have now successfully reloaded and are updating again as expected. There may be a short delay while spreadsheet service connections are re-authenticated. Please email us at [email protected], or contact us within the App, if you experience any continued trouble with dashboards or widgets failing to load properly. Thank you for your patience!
Read the full incident report →
- Detected by Pingoru
- Jun 16, 2025, 01:21 PM UTC
- Resolved
- Jun 16, 2025, 02:31 PM UTC
- Duration
- 1h 9m
Affected: Web Application
Timeline · 3 updates
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investigating Jun 16, 2025, 01:21 PM UTC
We are currently investigating issues with LinkedIn widgets. We'll provide updates as we learn more.
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monitoring Jun 16, 2025, 01:46 PM UTC
We've deployed an update to our LinkedIn integration and see that this has resolved the errors. We'll continue to monitor the situation and update again shortly.
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resolved Jun 16, 2025, 02:31 PM UTC
The issue with LinkedIn widgets has now been resolved. Please contact us at [email protected] if you have any further issues.
Read the full incident report →
