Geckoboard incident

Issues with widgets failing to load

Minor Resolved View vendor source →

Geckoboard experienced a minor incident on June 17, 2025 affecting Web Application, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2025, 08:26 PM UTC
Resolved
Jun 17, 2025, 09:37 PM UTC
Duration
1h 11m
Detected by Pingoru
Jun 17, 2025, 08:26 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Jun 17, 2025, 08:26 PM UTC

    We are currently investigating issues with widgets failing to load. We'll provide updates as we learn more.

  2. identified Jun 17, 2025, 09:09 PM UTC

    We have identified the issue affecting widgets that are failing to load, and we are in the process of applying a solution. We will continue to post updates here as they are available.

  3. monitoring Jun 17, 2025, 09:16 PM UTC

    A fix has been implemented for widgets that were failing to load. We are monitoring the behavior, and dashboards will be back online shortly.

  4. resolved Jun 17, 2025, 09:37 PM UTC

    Most dashboards and widgets have now successfully reloaded and are updating again as expected. There may be a short delay while spreadsheet service connections are re-authenticated. Please email us at [email protected], or contact us within the App, if you experience any continued trouble with dashboards or widgets failing to load properly. Thank you for your patience!