Geckoboard incident

Identified issues with ProfitWell

Notice Resolved View vendor source →

Geckoboard experienced a notice incident on October 3, 2025, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2025, 10:45 AM UTC
Resolved
Oct 03, 2025, 11:25 AM UTC
Duration
39m
Detected by Pingoru
Oct 03, 2025, 10:45 AM UTC

Update timeline

  1. identified Oct 03, 2025, 10:45 AM UTC

    We have identified that the TLS certificate sent by the (ProfitWell) application has expired, which is affecting our integration. We’ll report and work with our partner to resolve the issue as quickly as possible. We’ll keep you updated on progress.

  2. resolved Oct 03, 2025, 11:25 AM UTC

    This issue has now been resolved. The expired TLS certificate on the ProfitWell side has been updated, and our integration is functioning normally again. Please don’t hesitate to reach out if you still notice issues.