GBG incident
Supplier Service Incident for - GreenID - DVS - ACT Birth, Marriage and Change of Name Certificates
Resolved after 1 day 3 hours, affecting DVS - ACT Birth, Marriage and Change of Name Certificates, on July 20, 2026.
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 20/07/2026 22:55 AEST Incident Resolution Time: 22/07/2026 12:38 AEST
Affected components
Update timeline
- investigating Jul 20, 2026, 11:40 PM UTC
Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
- resolved Jul 22, 2026, 03:07 AM UTC
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 20/07/2026 22:55 AEST Incident Resolution Time: 22/07/2026 12:38 AEST
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