GBG incident

Service Incident for - GreenID - AU / NZ greenID Test Environment

Major Resolved View vendor source →

GBG experienced a major incident on July 30, 2026 affecting AU / NZ greenID Test Environment, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2026, 05:44 AM UTC
Resolved
Jul 30, 2026, 09:01 AM UTC
Duration
3h 17m
Detected by Pingoru
Jul 30, 2026, 05:44 AM UTC

Affected components

AU / NZ greenID Test Environment

Update timeline

  1. investigating Jul 30, 2026, 05:44 AM UTC

    We are currently experiencing an issue impacting customers using MSSL certificates to access the TEST environment. Our team is investigating the issue and is working to resolve it as quickly as possible. We will provide further updates as more information becomes available.

  2. investigating Jul 30, 2026, 05:46 AM UTC

    We are continuing to investigate this issue.