GBG incident
Retrospective Service Disruption - Loqate - Email Validation
GBG experienced a notice incident on July 14, 2026 affecting Email Validation, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Email Validation
Update timeline
- resolved Jul 14, 2026, 07:57 AM UTC
Our supplier experienced an intermittent service disruption that may have prevented you from using our service. The incident duration was between 13/07/2026 19:24 - 13/07/2026 20:17 BST We have escalated this to the supplier and will continue to engage with them regarding service improvements. To customers that have been affected by this issue, we would like to apologise and if you need to speak to us regarding this notification, please contact Customer Support via [email protected]