GBG incident
Retrospective Service Disruption - Loqate - Email Validation
Resolved on July 13, 2026, affecting Email Validation.
Our supplier experienced an **intermittent** service disruption that may have prevented you from using our service. The incident duration was between 10/07/2026 18:51 - 10/07/2026 20:07 BST We have escalated this to the supplier and will continue to engage with them regarding service improvements. To customers that have been affected by this issue, we would like to apologise and if you need to speak to us regarding this notification, please contact Customer Support via [email protected]
Affected components
Update timeline
- resolved Jul 13, 2026, 10:34 AM UTC
Our supplier experienced an **intermittent** service disruption that may have prevented you from using our service. The incident duration was between 10/07/2026 18:51 - 10/07/2026 20:07 BST We have escalated this to the supplier and will continue to engage with them regarding service improvements. To customers that have been affected by this issue, we would like to apologise and if you need to speak to us regarding this notification, please contact Customer Support via [email protected]
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