GBG incident

Service Incident for - GBG ID3global - Canada Credit Bureau (FINTRAC) (0409), Canada Credit (0237)

Major Resolved View vendor source →

GBG experienced a major incident on July 12, 2026 affecting Canada Credit (0237) and Canada Credit Bureau (FINTRAC) (0409), lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2026, 07:38 AM UTC
Resolved
Jul 12, 2026, 08:29 AM UTC
Duration
50m
Detected by Pingoru
Jul 12, 2026, 07:38 AM UTC

Affected components

Canada Credit (0237)Canada Credit Bureau (FINTRAC) (0409)

Update timeline

  1. investigating Jul 12, 2026, 07:38 AM UTC

    We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working hard to get this back up and running.

  2. resolved Jul 12, 2026, 08:29 AM UTC

    Service has been restored. We're sorry for the impact this may have had on your business. Our supplier has confirmed an incident occurred with their service, this incident has now been resolved. Incident Start Time: 12/07/2026 08:00 BST Incident Resolution Time: 12/07/2026 08:35 BST