GBG incident
Service Incident for GBG Go - Data Verification (Dual Match) - Canada: Fintrac - dual bureau, Data Verification (Dual Match) - Canada: Fintrac - single bureau 2, Data Verification - Canada: Non-Fintrac
Resolved after 53 minutes, affecting Data Verification - Canada: Non-Fintrac and Data Verification (Dual Match) - Canada: Fintrac - dual bureau and 1 more, on July 12, 2026.
Service has been restored. We're sorry for the impact this may have had on your business. Our supplier has confirmed an incident occurred with their service, this incident has now been resolved. Incident Start Time: 12/07/2026 08:00 BST Incident Resolution Time: 12/07/2026 08:35 BST
Affected components
Update timeline
- investigating Jul 12, 2026, 07:38 AM UTC
We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
- resolved Jul 12, 2026, 08:32 AM UTC
Service has been restored. We're sorry for the impact this may have had on your business. Our supplier has confirmed an incident occurred with their service, this incident has now been resolved. Incident Start Time: 12/07/2026 08:00 BST Incident Resolution Time: 12/07/2026 08:35 BST
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