GBG incident
Supplier Service Incident for - GreenID - Australian Tenancy File
GBG experienced a minor incident on July 1, 2026 affecting Australian Tenancy File, lasting 22h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Australian Tenancy File
Update timeline
- investigating Jul 01, 2026, 12:26 AM UTC
Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
- resolved Jul 01, 2026, 11:09 PM UTC
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 01/07/2026 10:04 AEST Incident Resolution Time: 01/07/2026 17:03 AEST