GBG incident

Service Incident for ID3global - Synthetic ID Score (0407)

Critical Resolved View vendor source →

GBG experienced a critical incident on June 26, 2026 affecting Synthetic ID Score (0407), lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 10:49 AM UTC
Resolved
Jun 26, 2026, 01:02 PM UTC
Duration
2h 13m
Detected by Pingoru
Jun 26, 2026, 10:49 AM UTC

Affected components

Synthetic ID Score (0407)

Update timeline

  1. identified Jun 26, 2026, 10:49 AM UTC

    We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.

  2. resolved Jun 26, 2026, 01:02 PM UTC

    Service has been restored. We're sorry for the impact this may have had on your business. We observed this timeout between 11:31 - 11:43 BST. Incident Start Time: 26/06/2026 11:31 BST Incident Resolution Time: 26/06/2026 11:43 BST