GBG incident

Service Incident for GBG Go - Data Verification - New Zealand: Single match standard sources, Data Verification (Dual Match) - New Zealand: Dual match all sources

GBG experienced a minor incident on June 26, 2026 affecting Data Verification - New Zealand: Single match standard sources and Data Verification (Dual Match) - New Zealand: Dual match all sources, lasting 2d 17h. The incident has been resolved; the full update timeline is below.

Started: Jun 26, 2026, 06:22 AM UTC
Resolved: Jun 28, 2026, 11:45 PM UTC
Duration: 2d 17h
Detected by Pingoru: Jun 26, 2026, 06:22 AM UTC

Affected components

Data Verification - New Zealand: Single match standard sourcesData Verification (Dual Match) - New Zealand: Dual match all sources

Update timeline

investigating Jun 26, 2026, 06:22 AM UTC

We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
resolved Jun 28, 2026, 11:45 PM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 26/06/2026 14:33 AEST Incident Resolution Time: 27/06/2026 19:11 AEST