GBG incident

Supplier Service Incident for - GreenID - Australian Electoral Roll (AEC)

Resolved after 19 hours 6 minutes, affecting Australian Electoral Roll (AEC), on June 23, 2026.

resolved Jun 24, 2026, 01:14 AM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 23/06/2026 14:43 AEST Incident Resolution Time: 24/06/2026 10:30 AEST

Started
Jun 23, 2026, 06:08 AM UTC
Resolved
Jun 24, 2026, 01:14 AM UTC
Duration
19h 6m
Detected by Pingoru
Jun 23, 2026, 06:08 AM UTC

Affected components

Australian Electoral Roll (AEC)

Update timeline

  1. investigating Jun 23, 2026, 06:08 AM UTC

    Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.

  2. resolved Jun 24, 2026, 01:14 AM UTC

    Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 23/06/2026 14:43 AEST Incident Resolution Time: 24/06/2026 10:30 AEST

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