GBG incident

Supplier Service Incident for - GreenID - Australian Electoral Roll (AEC)

GBG experienced a minor incident on June 23, 2026 affecting Australian Electoral Roll (AEC), lasting 19h 6m. The incident has been resolved; the full update timeline is below.

Started: Jun 23, 2026, 06:08 AM UTC
Resolved: Jun 24, 2026, 01:14 AM UTC
Duration: 19h 6m
Detected by Pingoru: Jun 23, 2026, 06:08 AM UTC

Affected components

Australian Electoral Roll (AEC)

Update timeline

investigating Jun 23, 2026, 06:08 AM UTC

Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
resolved Jun 24, 2026, 01:14 AM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 23/06/2026 14:43 AEST Incident Resolution Time: 24/06/2026 10:30 AEST