GBG incident

Retrospective Service Disruption - Loqate - Capture V4

Notice Resolved View vendor source →

GBG experienced a notice incident on June 5, 2026 affecting Capture V4, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 08:27 AM UTC
Resolved
Jun 05, 2026, 08:27 AM UTC
Duration
—
Detected by Pingoru
Jun 05, 2026, 08:27 AM UTC

Affected components

Capture V4

Update timeline

  1. resolved Jun 05, 2026, 08:27 AM UTC

    Please be advised that you may have experienced an intermittent service disruption that may have prevented you from using our Capture V4 service for German addresses. The incident duration was between 05/06/2026 05:30 - 05/06/2026 08:46 BST To customers that have been affected by this issue, we would like to apologise and if you need to speak to us regarding this notification, please contact Customer Support via [email protected]