GBG incident

Service Incident - greenID - Comply Advantage (MESH) portal access issue

Critical Ongoing View vendor source →

GBG is currently experiencing a critical incident affecting Comply Advantage, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 02:27 AM UTC
Resolved
Ongoing
Duration
● 2h 4m
Detected by Pingoru
Jun 04, 2026, 02:27 AM UTC

Affected components

Comply Advantage

Update timeline

  1. investigating Jun 04, 2026, 02:27 AM UTC

    We are currently experiencing issues with access to the ComplyAdvantage MESH portal. Users may encounter difficulties when attempting to log in. This issue only affects users accessing the ComplyAdvantage MESH portal. Screening and verification services remain fully operational and are not impacted. Our team is actively investigating and working to resolve the issue as quickly as possible to restore portal access. We will provide further updates as more information becomes available.