GBG incident

Retrospective Service disruption - ID3global - UK Credit Header Advanced features (0154/0155)

Notice Resolved View vendor source →

GBG experienced a notice incident on May 31, 2026 affecting UK Credit Header (0154/0155) - Match level Advanced/Enhanced, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 31, 2026, 02:44 AM UTC
Resolved
May 31, 2026, 02:44 AM UTC
Duration
—
Detected by Pingoru
May 31, 2026, 02:44 AM UTC

Affected components

UK Credit Header (0154/0155) - Match level Advanced/Enhanced

Update timeline

  1. resolved May 31, 2026, 02:44 AM UTC

    We’re pleased to inform you that the service disruption to the Credit Header advanced features we reported earlier is now resolved. The incident duration was between ENTER TIME 02:00 – 03:08 BST 07/07/2021 To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact Customer Support on *0844 888 1136 or [email protected] *calls cost 5p per minute plus your telephone company’s network access charge