GBG incident
Supplier Service Incident for - GreenID - DVS - Australian Passport
Resolved after 2 hours 16 minutes, affecting DVS - Australian Passport, on May 30, 2026.
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 31/05/2026 01:28 AEST Incident Resolution Time: 31/05/2026 03:55 AEST
Affected components
Update timeline
- investigating May 30, 2026, 04:07 PM UTC
Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
- resolved May 30, 2026, 06:23 PM UTC
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 31/05/2026 01:28 AEST Incident Resolution Time: 31/05/2026 03:55 AEST
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