GBG incident

Service Incident for - GreenID - AU / NZ greenID Test Environment

GBG experienced a minor incident on May 27, 2026 affecting AU / NZ greenID Test Environment, lasting 2h 55m. The incident has been resolved; the full update timeline is below.

Started: May 27, 2026, 12:05 AM UTC
Resolved: May 27, 2026, 03:00 AM UTC
Duration: 2h 55m
Detected by Pingoru: May 27, 2026, 12:05 AM UTC

Affected components

AU / NZ greenID Test Environment

Update timeline

investigating May 27, 2026, 12:05 AM UTC

We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working hard to get this back up and running.
resolved May 27, 2026, 03:00 AM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 26/05/2026 16:23 AEST Incident Resolution Time: 27/05/2026 11:50 AEST