GBG incident

Supplier Service Incident for - GreenID - NZ illion Tenancy (FCS)

Resolved after 53 minutes, affecting NZ Experian Tenancy (FCS), on May 25, 2026.

resolved May 26, 2026, 12:21 AM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 26/05/2026 08:11 AEST Incident Resolution Time: 26/05/2026 09:26 AEST

Started
May 25, 2026, 11:28 PM UTC
Resolved
May 26, 2026, 12:21 AM UTC
Duration
53m
Detected by Pingoru
May 25, 2026, 11:28 PM UTC

Affected components

NZ Experian Tenancy (FCS)

Update timeline

  1. investigating May 25, 2026, 11:28 PM UTC

    Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.

  2. resolved May 26, 2026, 12:21 AM UTC

    Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 26/05/2026 08:11 AEST Incident Resolution Time: 26/05/2026 09:26 AEST

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