GBG incident

Retrospective Service Disruption - GreenID - DVS - Medicare Card

GBG experienced a notice incident on May 21, 2026 affecting DVS - Medicare Card, lasting —. The incident has been resolved; the full update timeline is below.

Started: May 21, 2026, 09:37 PM UTC
Resolved: May 21, 2026, 09:37 PM UTC
Duration: —
Detected by Pingoru: May 21, 2026, 09:37 PM UTC

Affected components

DVS - Medicare Card

Update timeline

resolved May 21, 2026, 09:37 PM UTC

Our supplier experienced an intermittent service disruption that may have prevented you from using our: DVS - Medicare Card Start Date and Time 21/05/2026 21:35 AEST End Date and Time 21/05/2026 22:22 AEST We have escalated this to the supplier and will continue to engage with them regarding service improvements. GBG would like to apologise for any impact caused.