GBG incident

Retrospective Service Disruption - GBG Cloudcheck - Australian Medicare

Notice Resolved View vendor source →

GBG experienced a notice incident on May 21, 2026 affecting Australian Medicare, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 09:40 PM UTC
Resolved
May 21, 2026, 09:40 PM UTC
Duration
Detected by Pingoru
May 21, 2026, 09:40 PM UTC

Affected components

Australian Medicare

Update timeline

  1. resolved May 21, 2026, 09:40 PM UTC

    Our supplier experienced a service disruption that may have prevented you from accessing or processing transactions. The incident duration was between 21/05/2026 21:35 - 21/05/2026 22:22 AEST We have escalated this to the supplier and will continue to engage with them regarding service improvements. To customers that have been affected by this issue, we would like to apologise.