GBG incident
Retrospective Service Disruption - GBG Cloudcheck - Australian Medicare
Resolved on May 21, 2026, affecting Australian Medicare.
Our supplier experienced a service disruption that may have prevented you from accessing or processing transactions. The incident duration was between 21/05/2026 21:35 - 21/05/2026 22:22 AEST We have escalated this to the supplier and will continue to engage with them regarding service improvements. To customers that have been affected by this issue, we would like to apologise.
Affected components
Update timeline
- resolved May 21, 2026, 09:40 PM UTC
Our supplier experienced a service disruption that may have prevented you from accessing or processing transactions. The incident duration was between 21/05/2026 21:35 - 21/05/2026 22:22 AEST We have escalated this to the supplier and will continue to engage with them regarding service improvements. To customers that have been affected by this issue, we would like to apologise.
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