GBG incident

Service Incident for ID3global - Peru Identity (0520)

Resolved after 2 hours 22 minutes, affecting Peru Identity (0520), on May 21, 2026.

resolved May 21, 2026, 04:36 PM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 21/05/2026 14:42 BST Incident Resolution Time: 21/05/2026 15:50 BST

Started
May 21, 2026, 02:13 PM UTC
Resolved
May 21, 2026, 04:36 PM UTC
Duration
2h 22m
Detected by Pingoru
May 21, 2026, 02:13 PM UTC

Affected components

Peru Identity (0520)

Update timeline

  1. identified May 21, 2026, 02:13 PM UTC

    We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.

  2. resolved May 21, 2026, 04:36 PM UTC

    Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 21/05/2026 14:42 BST Incident Resolution Time: 21/05/2026 15:50 BST

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