GBG incident

Retrospective Service Disruption - GreenID - DVS - VIC Birth, Marriage and Change of Name Certificates

GBG experienced a notice incident on May 17, 2026 affecting DVS - VIC Birth, Marriage and Change of Name Certificates, lasting —. The incident has been resolved; the full update timeline is below.

Started: May 17, 2026, 09:35 PM UTC
Resolved: May 17, 2026, 09:35 PM UTC
Duration: —
Detected by Pingoru: May 17, 2026, 09:35 PM UTC

Affected components

DVS - VIC Birth, Marriage and Change of Name Certificates

Update timeline

resolved May 17, 2026, 09:35 PM UTC

Our supplier experienced a service disruption that may have prevented you from using our: DVS - VIC Birth, Marriage and Change of Name Certificates Start Date and Time 16/05/2026 08:35 AEST End Date and Time 17/05/2026 20:55 AEST We have escalated this to the supplier and will continue to engage with them regarding service improvements. GBG would like to apologise for any impact caused.