GBG incident

Service Incident for ID3global - Australia Credit (0525)

GBG experienced a major incident on May 16, 2026 affecting Australia Credit 2 (0525), lasting 9h 24m. The incident has been resolved; the full update timeline is below.

Started: May 16, 2026, 01:25 PM UTC
Resolved: May 16, 2026, 10:50 PM UTC
Duration: 9h 24m
Detected by Pingoru: May 16, 2026, 01:25 PM UTC

Affected components

Australia Credit 2 (0525)

Update timeline

identified May 16, 2026, 01:25 PM UTC

We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
investigating May 16, 2026, 04:33 PM UTC

We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. We're working hard to restore service. Incident Start Time: 16/05/2026 12:27 BST Next Update: 17/05/2026 09:00 BST
resolved May 16, 2026, 10:50 PM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 16/05/2026 21:25 AEST Incident Resolution Time: 16/05/2026 23:25 AEST