Resolved after 9 hours 36 minutes, affecting Data Verification - Australia: Single match standard sources (non-AML) and Data Verification - Australia: Single match standard sources (AML) and 1 more, on May 16, 2026.
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 16/05/2026 21:25 AEST Incident Resolution Time: 16/05/2026 23:25 AEST
Affected components
Update timeline
- investigating May 16, 2026, 01:20 PM UTC
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working hard to get this back up and running.
- investigating May 16, 2026, 04:29 PM UTC
We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. We're working hard to restore service. Incident Start Time: 16/05/2026 12:27 BST Next Update: 17/05/2026 09:00 BST
- resolved May 16, 2026, 10:56 PM UTC
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 16/05/2026 21:25 AEST Incident Resolution Time: 16/05/2026 23:25 AEST
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