GBG incident

Supplier Service Incident for - GBG ID3global - Multiple Services

Major Resolved View vendor source →

GBG experienced a major incident on May 15, 2026 affecting International PEP Enhanced (0209) and International Sanctions Enhanced (0208) and 1 more component, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 01:01 PM UTC
Resolved
May 15, 2026, 03:36 PM UTC
Duration
2h 35m
Detected by Pingoru
May 15, 2026, 01:01 PM UTC

Affected components

International PEP Enhanced (0209)International Sanctions Enhanced (0208)Global Sanctions (Intelligence) (0531)Global PEP (Intelligence) (0532)

Update timeline

  1. investigating May 15, 2026, 01:01 PM UTC

    Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.

  2. resolved May 15, 2026, 03:36 PM UTC

    Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 15/05/2026 13:33 BST Incident Resolution Time: 15/05/2026 15:25 BST