GBG incident

Service Incident for GBG Go - PEPs and Sanctions Screening: UK Instance with AdverseMedia and OGM

GBG experienced a minor incident on May 15, 2026 affecting PEPs and Sanctions Screening: UK Instance with AdverseMedia and OGM, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started: May 15, 2026, 01:02 PM UTC
Resolved: May 15, 2026, 03:37 PM UTC
Duration: 2h 35m
Detected by Pingoru: May 15, 2026, 01:02 PM UTC

Affected components

PEPs and Sanctions Screening: UK Instance with AdverseMedia and OGM

Update timeline

investigating May 15, 2026, 01:02 PM UTC

We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
resolved May 15, 2026, 03:37 PM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 15/05/2026 13:33 BST Incident Resolution Time: 15/05/2026 15:25 BST