GBG incident

Service Incident for GBG Go - PEPs and Sanctions Screening: UK Instance with AdverseMedia and OGM

Resolved after 2 hours 35 minutes, affecting PEPs and Sanctions Screening: UK Instance with AdverseMedia and OGM, on May 15, 2026.

resolved May 15, 2026, 03:37 PM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 15/05/2026 13:33 BST Incident Resolution Time: 15/05/2026 15:25 BST

Started
May 15, 2026, 01:02 PM UTC
Resolved
May 15, 2026, 03:37 PM UTC
Duration
2h 35m
Detected by Pingoru
May 15, 2026, 01:02 PM UTC

Affected components

PEPs and Sanctions Screening: UK Instance with AdverseMedia and OGM

Update timeline

  1. investigating May 15, 2026, 01:02 PM UTC

    We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.

  2. resolved May 15, 2026, 03:37 PM UTC

    Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 15/05/2026 13:33 BST Incident Resolution Time: 15/05/2026 15:25 BST

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