GBG incident

Service Disruption - greenID - DVS - QLD Birth, Marriage and Change of Name Certificates

Critical Resolved View vendor source →

GBG experienced a critical incident on May 14, 2026 affecting DVS - QLD Birth, Marriage and Change of Name Certificates, lasting 18h 22m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 04:52 AM UTC
Resolved
May 14, 2026, 11:14 PM UTC
Duration
18h 22m
Detected by Pingoru
May 14, 2026, 04:52 AM UTC

Affected components

DVS - QLD Birth, Marriage and Change of Name Certificates

Update timeline

  1. investigating May 14, 2026, 04:52 AM UTC

    Document/s Affected QLD Birth, Marriage and Change of Name Certificates Start Date and Time: 14 May 2026 — 2:23PM AEST

  2. resolved May 14, 2026, 11:14 PM UTC

    Resolved. Start Date and Time 14 May 2026 — 2:23PM AEST End Date and Time 15 May 2026 — 9:07AM AEST