GBG incident
Supplier Service Incident for - GBG Cloudcheck - Australian Centrelink
GBG experienced a minor incident on May 11, 2026 affecting Australian Centrelink, lasting 22h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 11, 2026, 12:59 AM UTC
Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
- investigating May 11, 2026, 09:29 PM UTC
We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. We're working hard to restore service. Incident Start Time: 11/05/2026 09:00 AEST Next Update: 12/05/2026 13:00 AEST
- resolved May 11, 2026, 11:47 PM UTC
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 12/05/2026 09:58 AEST Incident Resolution Time: 12/05/2026 09:25 AEST