GBG incident

Supplier Service Incident for - GBG Cloudcheck - Australian Centrelink

Resolved after 22 hours 48 minutes, affecting Australian Centrelink, on May 11, 2026.

resolved May 11, 2026, 11:47 PM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 12/05/2026 09:58 AEST Incident Resolution Time: 12/05/2026 09:25 AEST

Started
May 11, 2026, 12:59 AM UTC
Resolved
May 11, 2026, 11:47 PM UTC
Duration
22h 48m
Detected by Pingoru
May 11, 2026, 12:59 AM UTC

Affected components

Australian Centrelink

Update timeline

  1. investigating May 11, 2026, 12:59 AM UTC

    Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.

  2. investigating May 11, 2026, 09:29 PM UTC

    We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. We're working hard to restore service. Incident Start Time: 11/05/2026 09:00 AEST Next Update: 12/05/2026 13:00 AEST

  3. resolved May 11, 2026, 11:47 PM UTC

    Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 12/05/2026 09:58 AEST Incident Resolution Time: 12/05/2026 09:25 AEST

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