GBG incident
Supplier Service Incident for - GreenID - DVS - Medicare Card
Resolved after 2 hours 18 minutes, affecting DVS - Medicare Card, on May 7, 2026.
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 07/05/2026 23:11 AEST Incident Resolution Time: 07/05/2026 23:51 AEST
Affected components
Update timeline
- investigating May 07, 2026, 09:23 PM UTC
Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
- resolved May 07, 2026, 11:42 PM UTC
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 07/05/2026 23:11 AEST Incident Resolution Time: 07/05/2026 23:51 AEST
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