GBG incident

Supplier Service Incident for - GBG Cloudcheck - Australian Medicare

GBG experienced a minor incident on May 7, 2026 affecting Australian Medicare, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started: May 07, 2026, 09:26 PM UTC
Resolved: May 07, 2026, 11:47 PM UTC
Duration: 2h 20m
Detected by Pingoru: May 07, 2026, 09:26 PM UTC

Affected components

Australian Medicare

Update timeline

investigating May 07, 2026, 09:26 PM UTC

Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
resolved May 07, 2026, 11:47 PM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 07/05/2026 23:11 AEST Incident Resolution Time: 07/05/2026 23:51 AEST