GBG incident
Service Incident for GBG Go - Data Verification - Australia: Single match gov ID source, Data Verification (Dual Match) - Australia: Dual match all sources (including govID)
Minor Vendor's status page →
Resolved after 1 hour 3 minutes, affecting Data Verification - Australia: Single match gov ID source and Data Verification (Dual Match) - Australia:Dual match all sources (including govID), on March 30, 2026.
Start Date and Time 30 March 2026 — 2:53PM AEDT End Date and Time 30 March 2026 — 4:18PM AEDT
Affected components
Data Verification - Australia: Single match gov ID sourceData Verification (Dual Match) - Australia:Dual match all sources (including govID)
Update timeline
- investigating Mar 30, 2026, 04:40 AM UTC
We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
- resolved Mar 30, 2026, 05:43 AM UTC
Start Date and Time 30 March 2026 — 2:53PM AEDT End Date and Time 30 March 2026 — 4:18PM AEDT
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