GBG incident

Supplier Service Incident for - Cloudcheck DVS DVS - ACT Birth, Marriage and Change of Name Certificates

Major Resolved View vendor source →

GBG experienced a major incident on March 30, 2026 affecting Australian Birth Certificate and Australian Citizenship and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2026, 04:44 AM UTC
Resolved
Mar 30, 2026, 05:44 AM UTC
Duration
59m
Detected by Pingoru
Mar 30, 2026, 04:44 AM UTC

Affected components

Australian Birth CertificateAustralian CitizenshipAustralian Marriage Certificate

Update timeline

  1. investigating Mar 30, 2026, 04:44 AM UTC

    Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.

  2. resolved Mar 30, 2026, 05:44 AM UTC

    Start Date and Time 30 March 2026 — 2:53PM AEDT End Date and Time 30 March 2026 — 4:18PM AEDT