GBG incident

Service Disruption - greenID GBG Trust Alert

Minor Resolved View vendor source →

GBG experienced a minor incident on April 5, 2026 affecting GBG Trust Alert, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2026, 10:25 AM UTC
Resolved
Apr 05, 2026, 10:47 AM UTC
Duration
22m
Detected by Pingoru
Apr 05, 2026, 10:25 AM UTC

Affected components

GBG Trust Alert

Update timeline

  1. investigating Apr 05, 2026, 10:25 AM UTC

    Please be advised that GBG Support teams have identified an increase in system errors and/or latency which may cause brief interruptions to the GBG Alerts.

  2. resolved Apr 05, 2026, 10:47 AM UTC

    Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 05/04/2026 02:10 AM AEDT Incident Resolution Time: 06/04/2026 08:25 PM AEST