GBG incident

Service Disruption - greenID GBG Trust Alert

Resolved after 22 minutes, affecting GBG Trust Alert, on April 5, 2026.

resolved Apr 05, 2026, 10:47 AM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 05/04/2026 02:10 AM AEDT Incident Resolution Time: 06/04/2026 08:25 PM AEST

Started
Apr 05, 2026, 10:25 AM UTC
Resolved
Apr 05, 2026, 10:47 AM UTC
Duration
22m
Detected by Pingoru
Apr 05, 2026, 10:25 AM UTC

Affected components

GBG Trust Alert

Update timeline

  1. investigating Apr 05, 2026, 10:25 AM UTC

    Please be advised that GBG Support teams have identified an increase in system errors and/or latency which may cause brief interruptions to the GBG Alerts.

  2. resolved Apr 05, 2026, 10:47 AM UTC

    Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 05/04/2026 02:10 AM AEDT Incident Resolution Time: 06/04/2026 08:25 PM AEST

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