GBG incident

Intermittent Service Disruption - greenID DVS Medicare

Major Resolved View vendor source →

GBG experienced a major incident on April 7, 2026 affecting DVS - Medicare Card, lasting 19h 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 04:12 AM UTC
Resolved
Apr 07, 2026, 11:25 PM UTC
Duration
19h 13m
Detected by Pingoru
Apr 07, 2026, 04:12 AM UTC

Affected components

DVS - Medicare Card

Update timeline

  1. investigating Apr 07, 2026, 04:12 AM UTC

    Transactions involving DVS Medicare may result in errors. We will provide the next update as soon as new information becomes available.

  2. resolved Apr 07, 2026, 11:25 PM UTC

    Start Date and Time 7 April 2026 — 1:31PM AEST End Date and Time 8 April 2026 — 8:59AM AEST