GBG incident

Service Incident for ID3global - Canada Credit Bureau (FINTRAC) (0409)

Resolved after 1 hour 15 minutes, affecting Canada Credit Bureau (FINTRAC) (0409), on April 12, 2026.

resolved Apr 12, 2026, 08:46 AM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 12/04/2026 08:30 BST Incident Resolution Time: 12/04/2026 08:46 BST

Started
Apr 12, 2026, 07:30 AM UTC
Resolved
Apr 12, 2026, 08:46 AM UTC
Duration
1h 15m
Detected by Pingoru
Apr 12, 2026, 07:30 AM UTC

Affected components

Canada Credit Bureau (FINTRAC) (0409)

Update timeline

  1. identified Apr 12, 2026, 07:30 AM UTC

    We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.

  2. resolved Apr 12, 2026, 08:46 AM UTC

    Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 12/04/2026 08:30 BST Incident Resolution Time: 12/04/2026 08:46 BST

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