GBG incident

Supplier Service Incident for - GBG ID3global - UK Credit Header (0154/0155)

GBG experienced a major incident on April 12, 2026 affecting UK Credit Header (0154/0155), lasting 37m. The incident has been resolved; the full update timeline is below.

Started: Apr 12, 2026, 03:53 PM UTC
Resolved: Apr 12, 2026, 04:30 PM UTC
Duration: 37m
Detected by Pingoru: Apr 12, 2026, 03:53 PM UTC

Affected components

UK Credit Header (0154/0155)

Update timeline

investigating Apr 12, 2026, 03:53 PM UTC

Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
resolved Apr 12, 2026, 04:30 PM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 12/04/2026 08:30 BST Incident Resolution Time: 12/04/2026 16:44 BST