GBG incident

Supplier Service Incident for - GBG ID3global - UK Credit Header (0154/0155)

Resolved after 37 minutes, affecting UK Credit Header (0154/0155), on April 12, 2026.

resolved Apr 12, 2026, 04:30 PM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 12/04/2026 08:30 BST Incident Resolution Time: 12/04/2026 16:44 BST

Started
Apr 12, 2026, 03:53 PM UTC
Resolved
Apr 12, 2026, 04:30 PM UTC
Duration
37m
Detected by Pingoru
Apr 12, 2026, 03:53 PM UTC

Affected components

UK Credit Header (0154/0155)

Update timeline

  1. investigating Apr 12, 2026, 03:53 PM UTC

    Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.

  2. resolved Apr 12, 2026, 04:30 PM UTC

    Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 12/04/2026 08:30 BST Incident Resolution Time: 12/04/2026 16:44 BST

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