GBG incident

Service Incident for GBG Go - Data Verification - UK: Credit Bureau 1

GBG experienced a minor incident on April 12, 2026 affecting Data Verification - UK: Credit Bureau 1, lasting 41m. The incident has been resolved; the full update timeline is below.

Started: Apr 12, 2026, 03:53 PM UTC
Resolved: Apr 12, 2026, 04:34 PM UTC
Duration: 41m
Detected by Pingoru: Apr 12, 2026, 03:53 PM UTC

Affected components

Data Verification - UK: Credit Bureau 1

Update timeline

investigating Apr 12, 2026, 03:53 PM UTC

We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
resolved Apr 12, 2026, 04:34 PM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 12/04/2026 08:30 BST Incident Resolution Time: 12/04/2026 04:44 BST