GBG incident

Service Incident for GBG Go - Data Verification - UK: Credit Bureau 1

Resolved after 41 minutes, affecting Data Verification - UK: Credit Bureau 1, on April 12, 2026.

resolved Apr 12, 2026, 04:34 PM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 12/04/2026 08:30 BST Incident Resolution Time: 12/04/2026 04:44 BST

Started
Apr 12, 2026, 03:53 PM UTC
Resolved
Apr 12, 2026, 04:34 PM UTC
Duration
41m
Detected by Pingoru
Apr 12, 2026, 03:53 PM UTC

Affected components

Data Verification - UK: Credit Bureau 1

Update timeline

  1. investigating Apr 12, 2026, 03:53 PM UTC

    We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.

  2. resolved Apr 12, 2026, 04:34 PM UTC

    Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 12/04/2026 08:30 BST Incident Resolution Time: 12/04/2026 04:44 BST

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