GBG incident
Retrospective Service Disruption - GreenID - Visa (DVS)
GBG experienced a notice incident on April 19, 2026 affecting DVS - Visa Verification, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
DVS - Visa Verification
Update timeline
- resolved Apr 19, 2026, 09:26 PM UTC
Please be advised that you may have experienced a service disruption that may have prevented you from using our: Document/s Affected - Visa Start Date and Time 20 April 2026 — 12:03AM AEST End Date and Time 20 April 2026 — 12:55AM AEST