FrankieOne incident
Elevated API Errors - Australian Electoral Commission
Minor Vendor's status page →
Resolved after 1 minute, on October 23, 2026.
We have received confirmation from the vendor that this is now resolved at 5:48 PM
Update timeline
- investigating Oct 23, 2026, 04:34 AM UTC
We are currently aware of an intermittent vendor-side timeout issue affecting Australian Electoral Roll verifications. Customers may experience intermittent timeouts when performing checks against this source. This has been occurring since 01:40 PM AEDT today.
- resolved Oct 23, 2026, 04:35 AM UTC
We have received confirmation from the vendor that this is now resolved at 5:48 PM
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