Resolved on October 19, 2026.
An unscheduled outage impacted New Zealand passport verification services from 18 October 2026 to 19 October 2026. Start Time: 08:30 AM AEDT, 18 October 2026 End Time: 12:15 AM AEDT, 19 October 2026 During this period, customers may have experienced disruptions when attempting to complete verification checks via New Zealand passport. The issue has now been fully resolved, and all services are operating normally.
Update timeline
- resolved Oct 19, 2026, 04:47 AM UTC
An unscheduled outage impacted New Zealand passport verification services from 18 October 2026 to 19 October 2026. Start Time: 08:30 AM AEDT, 18 October 2026 End Time: 12:15 AM AEDT, 19 October 2026 During this period, customers may have experienced disruptions when attempting to complete verification checks via New Zealand passport. The issue has now been fully resolved, and all services are operating normally.
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