FrankieOne incident

SMS Delivery Degradation - Telstra Australia

Resolved on October 23, 2026, affecting Biometrics.

resolved Oct 23, 2026, 04:30 AM UTC

An unscheduled degradation impacted SMS delivery to Telstra Australia subscribers on 21 October 2026. Start Time: 03:28 AM AEDT, 21 October 2026 End Time: 06:53 AM AEDT, 21 October 2026 During this period, customers may have experienced delays or failures when receiving SMS messages on the Telstra network in Australia. The issue has now been fully resolved, and all services are operating normally.

Started
Oct 23, 2026, 04:30 AM UTC
Resolved
Oct 23, 2026, 04:30 AM UTC
Duration
–
Detected by Pingoru
Oct 23, 2026, 04:30 AM UTC

Affected components

Biometrics

Update timeline

  1. resolved Oct 23, 2026, 04:30 AM UTC

    An unscheduled degradation impacted SMS delivery to Telstra Australia subscribers on 21 October 2026. Start Time: 03:28 AM AEDT, 21 October 2026 End Time: 06:53 AM AEDT, 21 October 2026 During this period, customers may have experienced delays or failures when receiving SMS messages on the Telstra network in Australia. The issue has now been fully resolved, and all services are operating normally.

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