FrankieOne incident

Elevated API Errors - Visa Verification - Australia

Resolved on October 15, 2026.

investigating Oct 15, 2026, 04:52 PM UTC

An unscheduled outage impacted Visa-related services on 15 October 2026. * Start Time: 10:36 PM AEDT * End Time: 11:35 PM AEDT During this period, customers may have experienced disruptions when attempting to complete verification checks via Visa. The issue has now been fully resolved, and all services are operating normally.

Started
Oct 15, 2026, 04:52 PM UTC
Resolved
Oct 15, 2026, 04:52 PM UTC
Duration
–
Detected by Pingoru
Oct 15, 2026, 04:52 PM UTC

Update timeline

  1. investigating Oct 15, 2026, 04:52 PM UTC

    An unscheduled outage impacted Visa-related services on 15 October 2026. * Start Time: 10:36 PM AEDT * End Time: 11:35 PM AEDT During this period, customers may have experienced disruptions when attempting to complete verification checks via Visa. The issue has now been fully resolved, and all services are operating normally.

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