FrankieOne incident

Elevated API Errors - Australian Electoral Commission

Resolved after 2 hours 48 minutes, on September 25, 2025.

resolved Sep 25, 2025, 07:22 AM UTC

The incident has been resolved as of 5:22 PM AEST. All services are now operating normally. Thank you for your patience while we worked with the vendor to monitor and resolve the outage.

Started
Sep 25, 2025, 04:33 AM UTC
Resolved
Sep 25, 2025, 07:22 AM UTC
Duration
2h 48m
Detected by Pingoru
Sep 25, 2025, 04:33 AM UTC

Update timeline

  1. investigating Sep 25, 2025, 04:33 AM UTC

    Incident Start Time: 10:05 AM AEST Description: We are currently aware of an unscheduled outage on the Australian Electoral Commission (AEC) vendor side. This may affect verification services relying on AEC data. Our team is monitoring the vendor’s status and will provide updates as soon as we have more information from them.

  2. resolved Sep 25, 2025, 07:22 AM UTC

    The incident has been resolved as of 5:22 PM AEST. All services are now operating normally. Thank you for your patience while we worked with the vendor to monitor and resolve the outage.

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