FrankieOne incident

Elevated API Errors - Business Look Up

Resolved on November 13, 2025, affecting Australian Business Verification .

resolved Nov 13, 2025, 03:52 AM UTC

Between 10:46 AM and 11:45 AM AEDT, FrankieOne experienced intermittent issues with business searches due to an outage on the ABR (Australian Business Register) service. Impact: Some customers may have encountered errors or delays when performing business verification checks during this time. Root Cause: The issue was identified to be on the vendor (ABR) side. Resolution: The vendor has since resolved the issue, and services have returned to normal. FrankieOne continues to monitor to ensure stability.

Started
Nov 13, 2025, 03:52 AM UTC
Resolved
Nov 13, 2025, 03:52 AM UTC
Duration
–
Detected by Pingoru
Nov 13, 2025, 03:52 AM UTC

Affected components

Australian Business Verification

Update timeline

  1. resolved Nov 13, 2025, 03:52 AM UTC

    Between 10:46 AM and 11:45 AM AEDT, FrankieOne experienced intermittent issues with business searches due to an outage on the ABR (Australian Business Register) service. Impact: Some customers may have encountered errors or delays when performing business verification checks during this time. Root Cause: The issue was identified to be on the vendor (ABR) side. Resolution: The vendor has since resolved the issue, and services have returned to normal. FrankieOne continues to monitor to ensure stability.

Your product runs on more than FrankieOne

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →