Resolved on November 13, 2025, affecting Australian Business Verification .
Between 10:46 AM and 11:45 AM AEDT, FrankieOne experienced intermittent issues with business searches due to an outage on the ABR (Australian Business Register) service. Impact: Some customers may have encountered errors or delays when performing business verification checks during this time. Root Cause: The issue was identified to be on the vendor (ABR) side. Resolution: The vendor has since resolved the issue, and services have returned to normal. FrankieOne continues to monitor to ensure stability.
Affected components
Update timeline
- resolved Nov 13, 2025, 03:52 AM UTC
Between 10:46 AM and 11:45 AM AEDT, FrankieOne experienced intermittent issues with business searches due to an outage on the ABR (Australian Business Register) service. Impact: Some customers may have encountered errors or delays when performing business verification checks during this time. Root Cause: The issue was identified to be on the vendor (ABR) side. Resolution: The vendor has since resolved the issue, and services have returned to normal. FrankieOne continues to monitor to ensure stability.
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