Resolved on January 5, 2026, affecting Portal.
On 6th January, the FrankieOne portal was inaccessible between 08:46 AM and 09:20 AM. Our team identified the root cause as a backend issue and applied a fix promptly. The issue lasted for a total of 34 minutes, after which full access to the portal was restored.
Affected components
Portal
Update timeline
- resolved Jan 05, 2026, 09:46 PM UTC
On 6th January, the FrankieOne portal was inaccessible between 08:46 AM and 09:20 AM. Our team identified the root cause as a backend issue and applied a fix promptly. The issue lasted for a total of 34 minutes, after which full access to the portal was restored.
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