FrankieOne incident

FRANKIEONE PRODUCTION ENVIRONMENT IS DOWN

Resolved on February 16, 2026, affecting Production V2 API and Production V1 API.

resolved Feb 16, 2026, 02:26 AM UTC

The earlier outage affecting FRANKIEONE production services has now been resolved. Our team identified the root cause and implemented corrective measures to restore full functionality. All services are operating normally at this time. We will continue to monitor the platform closely to ensure stability. If you experience any further issues, please contact our support team. Thank you for your patience.

Started
Feb 16, 2026, 02:26 AM UTC
Resolved
Feb 16, 2026, 02:26 AM UTC
Duration
–
Detected by Pingoru
Feb 16, 2026, 02:26 AM UTC

Affected components

Production V2 APIProduction V1 API

Update timeline

  1. investigating Feb 16, 2026, 02:22 AM UTC

    We are currently experiencing outage on our FRANKIEONE production services. The team is actively investigating currently to restore the same. Updates will be posted as soon as we have more details.

  2. resolved Feb 16, 2026, 02:26 AM UTC

    The earlier outage affecting FRANKIEONE production services has now been resolved. Our team identified the root cause and implemented corrective measures to restore full functionality. All services are operating normally at this time. We will continue to monitor the platform closely to ensure stability. If you experience any further issues, please contact our support team. Thank you for your patience.

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