Resolved on February 19, 2026.
Incident Summary: We experienced degraded performance from an upstream vendor impacting NZ Driver Licence checks. Impact: Customers may have experienced delays or intermittent timeouts when performing NZ Driver Licence verifications during the affected period. Incident Window (AEDT): Start Time: 01:44 PM AEDT – 19 February 2026 End Time: 03:44 PM AEDT – 19 February 2026 Resolution: The vendor has confirmed that the issue has been resolved, and services have returned to normal performance levels. We continue to monitor the integration to ensure ongoing stability.
Update timeline
- resolved Feb 19, 2026, 02:44 AM UTC
Incident Summary: We experienced degraded performance from an upstream vendor impacting NZ Driver Licence checks. Impact: Customers may have experienced delays or intermittent timeouts when performing NZ Driver Licence verifications during the affected period. Incident Window (AEDT): Start Time: 01:44 PM AEDT – 19 February 2026 End Time: 03:44 PM AEDT – 19 February 2026 Resolution: The vendor has confirmed that the issue has been resolved, and services have returned to normal performance levels. We continue to monitor the integration to ensure ongoing stability.
Your product runs on more than FrankieOne
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services