FrankieOne incident
Elevated API Errors - International Business Verification
Resolved on May 12, 2026, affecting International Business Verification.
We experienced a partial outage with one of our upstream vendors impacting the International Business Verification API between 07:43 AM AEST and 08:38 AM AEST on 12 May 2026. During this period, some API requests may have experienced intermittent failures or connectivity issues. The vendor has since resolved the issue and services are now operating normally. We will continue monitoring the service closely to ensure stability.
Affected components
Update timeline
- resolved May 12, 2026, 03:47 AM UTC
We experienced a partial outage with one of our upstream vendors impacting the International Business Verification API between 07:43 AM AEST and 08:38 AM AEST on 12 May 2026. During this period, some API requests may have experienced intermittent failures or connectivity issues. The vendor has since resolved the issue and services are now operating normally. We will continue monitoring the service closely to ensure stability.
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